5 Year Guarantee
SoEasy Blinds offers a 5-year guarantee on all blinds and curtains purchased through our website. This guarantee extends the standard 1-year manufacturer’s warranty for manufacturing faults by an extra 4-years for replacement component parts only (eg. chains, brackets, tabs, bottom weights), subject to the items listed below. Blinds or curtains fitted within a non-domestic environment (e.g. hotel, office) will not be covered by this guarantee, the standard 1-year manufacturer’s warranty will apply.
Products may need to be returned for inspection or sufficient photo evidence supplied before a replacement component part is issued. Any postage costs must be paid for by the customer and will be invoiced accordingly. Each claim will be looked at on a case-by-case basis.
Our 5-year guarantee will not apply for the following;
- Exposure to elements (including radiators)
- Failure to follow measuring, fitting, or cleaning instructions
- Wear and tear (includes frayed edges, worn cords)
- Fitted in a non-domestic environment (e.g. hotel, office)
This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall SoEasy Blinds be liable or responsible for incidental or consequential damages or for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer’s statutory rights under applicable national laws in force.
Should you have any questions or concerns regarding our products please get in touch.